, ,      - c 10  18
 
:
/
:
• 
• ,
• : ,
•  , / .
• 
• , , CRM
•  , ,


/ .
: 2014
-: -
ISBN: 5-16-002332-1
572 
390.00 .


Instant Purshare 1
: - *
                 - 2 10 *
" " , , . . , , .

, , . , , , , .

, . , .

, , .





" "




.........................................................................xi
.....................................................................xiii
...................................................................xv
1. . ........1
........................................................... 1
....................................2
.......................................................8
.....................................................9
............. 11
......... 21
....................................................................... 24
........................................................................25
.................................................26
2. . ......28
................................................... 28
..............................................29
...............................................................37
......................................................44
..............................................47
....................................................49
..............................................................50
.............................................................51
........................................................54
............................................................56
..........................................................................59
...........................................................................60
.........................................................61
3. ......63
.........63
...................69
....................................70

.......................76
- .................87
................................................................90
- .................................96
......................................................... 101
............................................................ 110
...............................................................................112
..............................................................................113
........................................................114
4. ... 116
...............................................117
"- "....................................................... 119
- ........................... 119
.............................................123
................................................ 129
..........................................133
? .............................134
.............................................................135
..............................................................138
- ?.......................... 140
........................................................................... 144
.......................................................................... 144
....................................................... 145
5. ... 147
?................................... 148
: 4?............... 149
........................................................................151
.....................................................................155
.................................... 155
.......................................................... 163
...............................................................................173
.............................................................................. 174
....................................................... 175
6. ....178
?......... 179
............ 182
....................... 185
.......................................................... 191
...............................................................194
......................................................... 199
...........................................204
..................................................................205
..............................................................................206
..............................................................................206
.......................................................207
7. ....209
...............................................................210
................................................................211
, .......................................................214
...............................216
........................... 223

...............................................................................226
.............................................................................229
..............................................................................229
.......................................................230
8. .... 232
.......................................................................232
....................................................................236
................................................................................237
..................................................................247

,.........................................................................249
.........................................................................264
...............................................................267
...........................................272
.............................................................275
..............................................................................277
.............................................................................277
.......................................................278
9. ... 281
........................... 282
....................................................................... 284

........................................................................ 287

...............................................................................290
................................................290
- ........................ 292
(CRS).........299
..................................300
......................................... 303
............................................................................ 307
..............................................................................307
....................................................... 308
10. ...311
,
................................................................313
.......................................................315
.............................................. 316
............................................................. 319
.......................................................... 320
................................ 322
.............................................................. 325
-................................................................327
.....................................................................338
.................................. 358
............................................... 358
..............................................................................360
........................................................................... 361
....................................................... 361
11. ... 363
.......366

....................................................................370
.................. 377
..............................................................383
................................................................... 385
................................................................ 388
....................................................... 391
...............................................................393
..............................................................................394
............................................................................ 395
.......................................................396
12. ....398
..................................................................401
...................................................................402
......................................................................403
................................................................405
.............................................................408
....................................413
.................................................................... 414
............................................................................ 415
..................................................................416

.................................................................................418
......................................................................420
....................................................................422
- -....................................................424
.................................................................... 425
................................................................ 428
.......................................................431
...........................................................................436
..............................................................................436
....................................................... 437
13. .... 440
.... 440
-
................................................................... 441
IT ......442
.............................................. 451
,
............................................................................454
.........................................457
............................................................461
IT ..................................................... 476
.............................................................................479
.............................................................................479
.......................................................480
14. .... 483
,
.................................................................484
....................................................490

..........................................................................496
..............................................................499
........................... 502
...................................... 505
.......................................................................... 510
............................................................................. 510
........................................................511
15. ...513
...........513
................................... 515
: ................................................. 517
................................. 522
............................................. 526
...............................................................533
.............................................................. 539
.................................................. 543
........................................................................... 545
............................................................................ 545
.......................................................546
16. ..550
...................................................................551
,
....................................................................559
............................562
............................................ 565
..............................................................565
.............................................................................569
............................................................................. 569
....................................................... 569

:
-.

-.


: 2016
-:
1
 
 -

-


: 2016
-:
1
: 828.00 . 
 
: 352.00 . 
Private labels.

Private labels.

.
: 2016
-:
1
 
  .

.

,
: 2016
-:
1
: 472.00 . 
 
: 670.00 . 

? " , / ." ? :

* :
 
 
 

*      " "  .
  -  9 18 :  331-04-53,  (050) 809-56-66, (067) 408-26-36,  (063) 227-24-47,  (094) 831-04-53  

 
   
  Programming - Dmitriy Kotov & Andrey Kotov